Pro
$15/moper agent
Conversation transcripts
Basic Statistics & Analytics
Unlimited Concurrent Chats
Limited Groups & Invitations
IMs & Mobile Device Support
Full Settings & Customization
Chat Transfer and Queue
Advanced
$23/moper agent
All Pro Plan Features
+
Advanced Stats & Analytics
Unlimited Operators Groups
Unlimited Automatic Invitations
White Labeled Widget
Priority Support
Premium
Ask for your
Quote Today
All Advanced Features
+
Training for Your Agents
Special Pricing for Teams
Personalized Onboarding
Settings & Design Optimization
Account Manager
Phone Support
F.A.Q.
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How do I chat with my visitors?
You can monitor who’s browsing your site and engage them to chat using our web application or any of your usual instant messaging systems (Skype, iChat/iMessage, IMO.im, Pidgin, Adium and more ...).
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Do I need technical skills to install HeyBubble on my site ?
Anybody can install heybubble to their website, it's a snap! Simply click, copy, and paste the HTML code into the HTML section of your website right before the last body tag.
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Is there a software to download or a device required ?
There is no software to download, no specific device required. All you need is a computer or mobile device, and a website with editable HTML.
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Can I use HeyBubble Live Chat on my mobile devices ?
You can use Heybubble on your smartphone or tablet via IM push to chat with visitors while on the go, so you never miss another important chat again.
- Target the visitors who need help in real time thanks to our real time tracking and monitoring features.
- Chat to your visitor anywhere using your mobile or any of your usual instant messaging systems.
- No software downloads required. All you need is a browser to start chatting with your customers.
Testimonials
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Thanks to HeyBubble, we
improved our conversions
of 35%, it’s a must to have!Isabelle - Selogeramiami
-
People feel comfortable chatting instead of calling and wait in a queue!
Raphael - Handyamo
| Pro | Advanced | Premium | |
|---|---|---|---|
| Administrator Side | |||
| SSL Security and Encryption | |||
| Visitor Details and Real-time Monitoring | |||
| Concurrent Chats | Unlimited | Unlimited | Unlimited |
| Chat with Instant Messaging Systems | |||
| Page Tagging | |||
| Chat Shortcuts | |||
| Statistics & Analytics | Basic | Advanced | Advanced |
| Conversation Transcripts and Archives | |||
| Automatic Invitations (Proactive) | 2 | Unlimited | Unlimited |
| Visitor Transfer Between Agents | |||
| Queue Management | |||
| Operator Groups | 2 | Unlimited | Unlimited |
| Chat Routing | |||
| CRM Integration (coming soon) | |||
| Priority Support | |||
| Visitor Side | |||
| Theme and Text Customizable Widget | |||
| Logo Upload | |||
| Agent Ratings | |||
| Email/Download Chat Transcript | |||
| Social Network Links | |||
| Offline Message Form | |||
| Pre Chat Survey | |||
| Hide Chat Window When Offline | |||
| Custom Image and Chat Button | |||
| Post Chat Survey (coming soon) | |||
| White Labeled Widget | |||
| Premium features | |||
| Personalized Onboarding | |||
| Settings & Customization Optimization | |||
| Automated Rules & Processes | |||
| Agents Training | |||
| Account Manager | |||
| Phone Support | |||
